2. What are Cookies?
Cookies are small pieces of data that are stored on your computer, or other devices when you access a website. Pixels, also known as web beacons or web bugs, are small blocks of code on webpages and in emails that do things like allow another computer server to measure viewing of a webpage. These are often are used in conjunction with Cookies. Cookies enable our computer servers to collect information from your computer or device about how you interact with our Site. To find out more about cookies visit: www.allaboutcookies.org
Authentication: To recognise you if you are signed in to our Site.
Performance: Some Cookies may collect information about user visits to our Site, for example which web pages visitors use most often. We might also use these performance Cookies to highlight services which we think might be of interest to you based on your previous use of our Site. To help us monitor visitor traffic to our website and understand how our Site is used, we have enabled a third party software tool Google Analytics to collect data about our Site traffic. Visitors have the ability to opt-out of Google Analytics features we use. For more information please click here. Performance cookies like these do not routinely collect information that personally identifies a visitor by name so the impact on your personal privacy should be minimal.
Functionality: Some Cookies allow our Site to remember information from your previous visits, such as contact details you previously submitted. For example, when you complete an online form (such as when you register for a service) we will use a cookie which (if you agree) will help remember your details if you use the same computer to complete another form on our Site without you having to re-enter them. These Cookies may also be used to provide information you request such as publications or newsletters.
4. Strictly Necessary Cookies
Some Cookies are essential in order to enable you to navigate our Site or to enable you to receive a particular service you have requested. Such Cookies are regarded as strictly necessary and we do not need to ask your permission to use them.
5. Third Party Cookies
Our Site may also allow third parties to download Cookies to your device. For example if you choose to share content from our Site with friends through a third party site such as Facebook or another social network, you may be sent Cookies from these third party service providers over which we have no control. If you choose to share such content, you should check the relevant third party services providers terms/policies for more information about cookies that they use.
1. Who are we?
This Site is operated by Kjaer Global limited a company registered in England and Wales under registration number 3980391 (we us and our being interpreted accordingly). Our registered address is 157 Archway Road, London N6 5BL, United Kingdom – VAT number GB629785583.
By using our Site or submitting your personal data you are taken to accept the terms of this Policy, so please read it carefully.
3. What Personal Data may we Collect?
We may collect the following personal data about you:
- The personal details you provide (such as name, address, e-mail address; business address and phone number) when you submit an academy membership application, sign up for a course, become a subscriber or purchase any of our products or services.
- Information about your debit/credit card and bank account information that we require for the purpose of recording and processing your academy membership application, or any purchase (and administering your membership, subscription, course participation or purchase details). For further details please also refer to the section below headed Payment Information.
- Personal details you choose to give when corresponding with us by phone, e-mail or that you provide to us when you participate in one of our workshops.
- We may also receive other personal or private information about you that you choose to submit to this Site or any other websites we operate.
5. How we Use your Data
We may use your personal data in the following ways:
- To acknowledge, confirm and deal with your academy membership application, course participation, subscription or a customer (and where necessary put you on our waiting list).
- Where we are asked to deal with any enquiries or complaints you make.
- Where we provide you with membership services, subscriptions or course participation and administer your membership account.
- We may provide you, or permit selected third party service providers to provide you with information about services we feel may interest you as a membership applicant, subscriber or course participant. If you are an existing member or customer of ours, we will only contact you by electronic means (such as e-mail or SMS) with information about services that are similar to those that you previously purchased from us (or tried to purchase). If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have previously consented to this.
- To contact you in connection with user / customer / member surveys and use any information you choose to submit in response.
- To administer our Site and ensure that our Site is presented in the most effective manner for you and for your computer/ device.
- For internal business/ technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes and as part of our efforts to keep our Site secure.
6. Disclosure of your Information
We may share your personal data with third parties in the following situations:
- We may make your personal data available to selected third parties who act on our behalf to support our operations (for example, card processing or payment services (see the section below headed Payment Information) and credit reference agencies to protect against possible fraud.
- Our IT suppliers and contractors (e.g. data hosting providers or delivery partners) may need to have access to your personal information to provide IT support and enable us to provide membership, subscription and course participant services and other services available on this Site or to members.
- If we sell our business or our company assets are acquired by a third party personal data held by us about our members or customers may be one of the transferred assets.
- If we need to disclose your personal data to comply with a legal obligation or to enforce our General Terms & Conditions, membership, subscription and course participant rules or other applicable contract terms that you are subject to.
- To protect us, our members, subscribers, course participants or contractors against loss or damage. This may include (without limit) exchanging information with the police, courts or law enforcement organisations.
7. Payment Information
Any credit/debit card payments and other payments you make through this Site will be processed by our third party payment provider, who is currently Braintree, a division of PayPal (https://www.braintreepayments.com/about) and the payment data you submit will be securely stored and encrypted by our payment service provider using up to date industry standards. Please note that we do not ourselves directly process or store the debit/ credit card data that you submit. We may arrange that card or payment data you submit in support or a membership application, subscription or a course participation is stored for the purpose of processing your application, initiating your membership and collecting your subscription fees (or if you are put on to a membership waiting list, please note that this data may be stored for later use to initiate your membership and subscription). We may also store and use this card or payment information for the purpose of processing any future payments that you make as a member for additional products and services. We will store this data in accordance with our legal obligations under applicable law and only for so long as legally permitted.
9. Your Data Protection Rights
Certain applicable data protection laws give you a right to receive information about the personal data we hold on you. You may also have the right to ask us not to process your personal data for marketing purposes; or where the processing of your personal data is causing unwarranted damage or distress; or, ask us to delete or correct any personal data that we hold about you which is inaccurate or no longer relevant. If you wish to exercise any of these rights please contact us as described in the Contact section below. Any access request may be subject to a small fee to meet our costs. We may also need to ask you for further information to verify your identity before we can respond to any request.